The Medi-Spa difference is especially important to understand when you are looking for procedures such as laser treatments or cosmetic injectables. A medical spa like Luminessence provides all the comforts of a day spa with the added benefits of advanced medical treatments. Dr. Phillips has extensive experience and knowledge of the procedures and products available. Luminessence has the latest state-of-the-art technology that can greatly increase your overall satisfaction with the procedure you choose.
Sumer Phillips, MD | On-site Medical Director
Dr. Phillips has been board certified in Internal Medicine since 1989 and continues to practice Internal Medicine full time at her Mercy office. Dr. Phillips’ extensive knowledge of the human body has led her to pursue an Anti-Aging Medicine Board Certificate with an Aesthetic Fellowship. Dr. Phillips understands that beauty begins with vibrant health and anti-aging principles. She has advanced training with cosmetic fillers, injectables, laser, and Botox®.
Julie Hicks | Clinical Aesthetician
Julie Hicks is an instructor, laser technologist, and cosmetologist certified by the Arkansas State Board of Cosmetology. Beyond her state licensure, Julie has trained with some of the best educators in the country, including Dr. Zein Obagi. She has a passion for education and has trained at the Institut’ DERMed, Nouveau Contour Academy, Hydrafacial®, as well as the International Institute of Permanent Make-up.
Her training includes: Laser (hair removal, photofacials, non-surgical facelifts, skin rejuvenation); Sugaring; Hydrafacial; Dermaplaning; Chemical Peels; Permanent Make-up; Permanent Make-up Correction; Scar Revision; Areola Restoration; Hair Simulation. Julie has a thorough background in many injectable products including: Botox, Dysport, Sculptra, Juvederm, Restylane, Radiesse, and Belotero.
About your appointment
For your enhanced comfort and relaxation please arrive 5-10 minutes prior to your scheduled appointment. To ensure that the right treatment is given, be prepared to answer some general questions regarding your personal skin care concerns and medical conditions. Please note: the use of prescribed or over-the-counter exfoliants can be a contraindication to receiving some spa treatments.
Late arrivals will limit the time of your service. Your treatment will end at the scheduled time to accommodate the next guest’s scheduled appointment. The full value of your treatment will apply.
Cancellations and No Show Policy: Due to the high volume of appointment requests and the limited space for appointments, a credit card is required to reserve your appointment. The credit card used to reserve the appointment will only be charged in the event of a no show or a cancellation less than 24 hours prior to the appointment time. A $35 fee will be assessed for aesthetic services and a $100 fee will be assessed for injection, laser and RF treatments that have a cancellation of less than 24 hours or a no show.
We do accept cash, checks, and Visa, MasterCard, Discover and American Express credit cards. There is a 2.99% fee added to any purchase made with a credit card.
Returns or exchanges are accepted within 30 days of purchase when accompanied by a receipt and have not been opened. Check purchases must wait until 10 days after purchase date before returning.
Gift certificates expire 1 year after the purchase date and are not redeemable for cash.
Gratuities are never expected, but greatly appreciated.
Personal belongings are the full responsibility of the spa guest.
To ensure the safety of children and the enjoyment of all clients, we ask that parents or guardians make other arrangements for children while they are receiving services.
As a courtesy to our other guests, we ask that you turn off your cell phones.
As in any cosmetice procedure, the treatment goal is aesthetic improvement, not perfection. The number of treatments necessary will vary between individuals and areas being treated. Several factors including skin color, hormonal activity, internal conditions and other influences may decrease effectiveness of treatments. To better serve your needs, a consultation is recommended to address your cares and concerns.